Frances H., Roseland, NJ
The AWA business model was crafted and honed to great precision and executed by the most gentle, helpful staff I have ever encountered. To a person, every interaction I had was positive. Accommodations were clean and well taken care of. Staff, both of AWA and the outsourced partners were invariably polite and knowledgeable with excellent presentation skills. Safety was always emphasized and care taken to answer guest questions. I felt at all times that even in wild Alaska I was in good hands. I don't usually respond to these surveys, but you clearly took so much care and pride in crafting my excursions, that it is only proper that I respond in kind. I wish there were more people in the world like the ones you recruit and train.