Our Policies

Payment Policies

All trip prices noted in our catalog are based on double occupancy. Taxes and seasonal fuel surcharges, when applicable, are not included in trip price and are subject to change prior to trip departure. We accept checks, MasterCard, Visa and Discover.

Payment Schedule:  Amount Due per Person: 
121+ days prior to departure:  $1,000 or 50% of trip total, whichever is less 
At 120 days:   50% of total 
120 to 61 days:  50% of total 
At 60 days:  Final payment due 
Within 60 days:  100% of total 

For Alaska Trip Add-Ons, additional deposits will apply in accordance with the specific Trip Add-On and operator. These deposit terms will be explained at the time of booking.

Reservations made within 60 days must be guaranteed with MasterCard, Visa or Discover. Late payments may result in releasing your reservation and rebooking will be subject to availability. Cancellation fees will apply.

Upon receipt of your initial deposit, we will send you written confirmation, trip planning materials and a travel insurance application. We strongly recommend that you purchase travel insurance.

Cancellation Policy

Trips operate rain or shine. Our policies go into effect at the time of book and upon receipt of deposit. Written cancellations and changes must be received in our reservations office to be valid. Non-appearance for program will result in no refund. We highly recommend that you purchase travel insurance. 

If the cancellation or change occurs, the per person fee is the lesser of:

121+ days prior to departure:  $300 or 10% of total trip cost, whichever is less
120 to 91 days: $600 or 20% of total trip cost, whichever is less 
90 to 46 days:  50% of total trip cost
Within 45 days:  100% of total trip cost


Requests for refunds must be directed in writing to the agency which sold you the program. No refunds will be made on individual features, transfers or sightseeing voluntarily omitted by participant. No refunds for unused services will be issued. Refunds for cancelled flights or changes in reservations will be made in accordance with the rules of the carrier.

A Note About Occupancy

In addition to our standard double occupancy, we also offer solo supplement, triple and quad pricing options for our Alaska adventure vacations. Requested solo accommodations, when available, are subject to a solo supplement fee; however, for a solo traveler interested in sharing accommodations with another same sex traveler, we will make every effort to pair you, and the solo supplement fee will be waived. Occasionally, pairing is not possible and a "forced solo" rate will apply during the Alaska vacation. If you are a solo traveler and you'd like to experience an Alaska vacation with Alaska Wildland Adventures, we will do all we can to have you join us!

A Note About Weather

Kenai Fjords Glacier Lodge is located in pristine, remote Alaskan wilderness and is only accessible by boat. In rare circumstances, due to high winds, weather fronts or ocean conditions, we are unable to access the lodge at scheduled times. Alternative activities and accommodations have been planned for this uncommon occurrence and will be discussed with you when you check in at our Seward office if necessary.

Important Disclosures

Alaska Wildland Adventures reserves the right to withdraw any tour described herein at any time and to make changes and alterations as may be found necessary for safety and proper handling of said tours. Safety is a primary goal; however, outdoor activities of this nature are not entirely "risk free." We cannot assume responsibility for injury to participants or personal belongings or for time or expense incurred. You will be required to sign an assumption of risk form.

Alaska Wildland Adventures does not own or operate any entity that is to provide or does provide goods and services for your trip, including, for example, lodging facilities other than Kenai Backcountry Lodge, Kenai Riverside Lodge, the Kenai Riverside Fishing program, and Kenai Fjords Glacier Lodge, air or other transportation companies, food service providers, equipment suppliers, etc. As a result, it is not liable for any negligent or willful act or failure to act of any such person or any other third party.

Guests are responsible for making Alaska Wildland Adventures aware of any health limitations and any dietary restrictions in writing 60 days prior to departure date. A guest information form will be provided to you.

Costs of accommodations and associated services for delays or other alterations en route, caused by weather, flight schedules, and other events beyond our control are the responsibility of our guests. Alaska Wildland Adventures will not assume any additional costs.

On advancement of deposit to Alaska Wildland Adventures, the depositor agrees to be bound by all the above stated terms, conditions, and cancellation policies whether through an agency or directly with our office. Trip dates and costs, including taxes and applicable fuel surcharges, are subject to change without notice.

Privacy Policy

This policy covers how Alaska Wildland Adventures (AWA) treats personal information that AWA collects and receives via email, our website, customer responses to our promotions and via phone inquiries. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

Information Collection and Use

AWA collects personal information when you sign up for our newsletter, book a package with us and when you enter promotions or sweepstakes we offer our visitors and clients. When you register we ask for personal information such as your name, email address, home address, phone number and trip interests. 


Our website also automatically receives and records information on our server logs from your browser, including your IP address and the page you request for purposes of tracking overall site visitor volume and page views. AWA may choose to use this information for the following general purposes:

  • To customize the information you see 
  • Fulfill your requests for trip information 
  • Improve our website, email newsletters and services 
  • Create special promotions
  • Conduct customer research 
  • Information Sharing and Disclosure 

Information Sharing and Disclosure

Alaska Wildland Adventures does not rent, sell, or share personal information about you with other people or companies unless we are required to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law. Your information will only be used to provide products or services you've requested when we have your permission to contact you according to the following circumstances:

  • You have entered an AWA sponsored promotion 
  • You have requested a brochure from us 
  • You have requested to receive our newsletter 
  • You have booked a trip with us 
  • A friend has suggested we contact you  

Changes to this Privacy Policy

Alaska Wildland Adventures may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified by you or by placing a prominent notice on our site. 

Questions and Suggestions

If you have questions or suggestions, please contact us at:
Alaska Wildland Adventures
PO Box 389
Girdwood, AK 99587